T-Mobile has just killed the Lumia 710. Earlier this week rumors started popping up that suggested T-Mobile had no intention to update the Nokia Lumia 710 to Windows Phone 7.8. This was discovered in an email to a Lumia 710 user, but it was not an official statement. T-Mobile has since left the following statement that officially confirms the fate of the Lumia 710.
At this time, the Nokia Lumia 710 will not receive the software update. T-Mobile is committed to enhancing customers’ experience with our devices, including providing upgrades to the latest operating systems, and T-Mobile aims to deliver software upgrades when it will provide a better experience for our customers. We’ll share additional information on upgrades for the Nokia Lumia 710 when they are available.
And that’s that. The Lumia 710 will forever be stuck on Windows Phone 7.5. The thing that really irks me is how T-Mobile can say they are “committed to enhancing customers’ experience with our devices” in the same statement as “the Nokia Lumia 710 will not receive the software update.” This is nothing but PR-speak. T-Mobile doesn’t care about customers’ experiences unless those customers own a device that is making them money.
You can stick it to T-Mobile and force Windows Phone 7.8 on your Lumia 710 by following these instructions.