Response from Chase about App

[Annarya]

Dear XXXXXX,

Thank you for contacting Chase.

We appreciate your suggestion about the enhancements with
the Chase Mobile application. We have forwarded your
suggestion to the development team for consideration. We
are continually working to improve our products and
services to meet our customers' needs and we appreciate
you sending us your idea.

Please let us know if you have any other questions or
concerns and we will be glad to help. Thank you for
banking with Chase and we appreciate your business very
much. Have a wonderful day.

If you have any questions or require further assistance,
please e-mail us via the Secure Message Center or contact
our Internet Service Center at 1-877-242-7372.

Thank you,


Jessie Bares
Internet Service Center



Original Message Follows:
------------------------
Date :Thu Apr 05 23:59:09 2012
First_Name : XXXX
Middle_Initial : X
Last_Name : XXXXX


text_comments : I'm writing to inquire about plans for a
windows phone application for your company. My credit
card is through your institution and not having
information available on my phone feels like a huge
disservice to me as a customer, especially since other
devices have an app available. Any information on the status of an app for windows phones would be
welcomed and appreciated!

Thank You,
XXXXXXXX






I'm not the best at writing emails and such about problems, but I did try. Does anyone else email companies about apps that we are lacking?

[Tom Mohammed]

Whenever I email dev's it's usually the dreaded "We have no plans for windows phone at this time" response..

[techblitz]

I think that's a canned response, but if you tweet at their Twitter support account, you may be able to get something more... human-like. Good luck!